This guide explains how to manage your message templates in WhatsApp Business Manager for use with your Semantiks AI agent.

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1. Access Message Templates

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2. Create a New Template

  • Click Create Template.
  • Fill in the required fields (name, category, language, content).
  • Save the template for review and approval by WhatsApp.

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3. Edit or Delete Templates

  • Select an existing template to edit or delete.
  • Make your changes and save, or confirm deletion.

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4. Use Templates in Semantiks

  • In the Semantiks Console, link your WhatsApp account.
  • Your approved templates will be available for use in campaigns and automations.
Templates must be approved by WhatsApp before use. For more details, see the WhatsApp Business documentation.